June 17, 2008

I.T. Architectures: why Technologists have lost the plot

It’s really tough dealing with technologists.

It is like the old discussion of the businessman in the hot-air balloon who is lost. He spies a chap on the ground and asks if he knows where he is.

The guy looks up and says, “you are about 35 feet in the air, supported by a vehicle comprising cloth and ropes, and filled with helium.”

The business man looks puzzled and says, “you must be a technologist.”

“Wow”, the guy says. “I am. How did you know?”

“Because what you have told me is technically accurate, but of absolutely no use to anyone.”

“Ah”, says the guy. “You must be a businessman.”

“I am”, says the businessman, “but how did you know.”

“Because I was minding my own business and you asked me to help you out, so I gave you assistance in the best way I could, and now you blame me for the mess you’re in.”

Ouch. Business and technology folks really don’t get on well.

Read more ...

May 28, 2008

America is dead, long live America

In the eight years since George W Bush came to office, America has suffered 9/11, a costly war in Iraq, a period of economic growth that has come to a plateau and surprisingly speedy end, and a business climate where the next wave of growth is unclear.

America is a former superpower. This power is no more.

But, before you think this is another America-bashing column, let’s just take stock.

Read more ...

May 21, 2008

SWFs and Citigroup - Unethical or just Flash Players?

Another excellent collection of folks at the annual Gateway conference, a meeting of British American Business leaders.

Sir Wim Bischoff, Chairman of Citigroup, gave the keynote speech all about the impact of Sovereign Wealth Funds (SWF). Although they have been around for decades, it has only been the recent experiences with Middle Eastern, Chinese, Russian and other nation's funds buying big chunks of foreign businesses, that this has really appeared above the radar.

Bearing in mind their lack of transparency and potential threat to national interests, the idea of Chinese or Russian funds buying up large swathes of American and British businesses is something that many are wary of, and Sir Wim asked the question: should we be?

Read more ...

May 08, 2008

Integrated Investing in a Connected World

After picking holes in banking infrastructures, and the lack of integration the institutions have with today’s connected world, there is one part of the market that really gets technology. They do not just get technology, but they lead in it.

Where?

Investment markets.

The investment markets are more than just connected with the world of technology today. They are integrated with it.

You only have to look at the exchanges, like the refreshed London Stock Exchange (LSE) and upstart Chi-x, to hear of trade processing taking place at the speed of light. Here are the latest stats to process a trade on LSE and Euronext:

                             2005                  October 2007
LSE                  140 milliseconds    6 milliseconds
Euronext           200 milliseconds    5 milliseconds

To put these speeds in context, the human eye takes around 200 milliseconds to blink.

Read more ...

May 01, 2008

I wish banks had never invented the one thing they give us for free

This was a comment I made during a panel at the ACT Conference in Edinburgh, where I joined esteemed speakers in a BBC Question Time style debate, chaired by Andrew Neil, the political journalist and writer.

The other speakers on the panel were:

  • Angela Knight CBE, CEO, British Bankers’ Association; 
  • Robert Waugh, Head of UK Equities, Scottish Widows; 
  • Sahar Hashemi, Co-Founder, Coffee Republic; and 
  • Trevor Williams, Chief Economist, Lloyds TSB.

Questions included:

  • “Are business ready for stagflation – the nightmare of low growth and high inflation?”
  • “Should the UK take advantage of the weakness of sterling today and join the euro?”
  • “Dubai, Mumbai, Shanghai, Goodbye? Will China and other economies offset recession in the USA?”
  • “After China’s success, which countries would you look to invest in next?”
  • “Will the turmoil in the credit markets spread to the equities markets?”
  • “Can the panel name any organisation or institution that they think is responsible for this crisis?”
  • “Can anyone on the panel name one bank product that they wish had never been invented?”

Read more ...

April 30, 2008

James Wolfensohn's vision of 2050

The ACT summit in Edinburgh has had a wide range of speakers of variable quality. However, today’s keynote is one that most people take note of: James Wolfensohn.

Wolfensohn is well-known for an illustrious career, including close work with Paul Volcker, the former chairman of the Federal Reserve, and a tenure as President of the World Bank.

Wolfensohn is a sharp cookie, and began by talking about how the world must look forward and how rapidly the world is changing.  He reflected upon the fact that we must escape our short-termism, and think longer-term. The Northern Rock's, Bear Stearns and UBS’s of this world will soon be forgotten and written into history. China, India, Africa and America will always be here.

On this note, we need to think about the future of the world and the fact that, by 2050, there wlll be another three billion people on the planet. That’s one extra human for every two around today, or a 50% hike over today’s numbers in other words.

Read more ...

April 18, 2008

Mind the GAAP? No, scrap the GAAP

The Generally Accepted Accounting Principles (GAAP) used across the USA for financial reporting appear to be fatally flawed. As a result, America is scrapping GAAP to move towards the International Financial Reporting Standards (IFRS)  used around the rest of the world. The question is how fast can this be achieved?

Part of the reason for the urgency of scrapping GAAP is that many believe the GAAP methods contributed heavily towards the subprime credit crisis. This is down to the fact that American banks used insurance services to manage debt exposures and move them off-balance sheet.

Read more ...

April 13, 2008

G7 creates the Global Ivy League of Banking

The Global Ivy League is the scenario of truth for the future banking markets. More globally harmonised regulation creates less innovation, but more security, amongst the major league players who we feel we can trust. Or rather, our politicians feel we should trust.

Read more ...

April 10, 2008

G7 Leaders to meet the Bank Top 10 to fix the credit crisis

According to various reports, the seven finance ministers of the G7 have asked to meet leaders of the ten largest banks, including Citigroup and Mizuho Corporate Bank, tomorrow.  The aim is to create a strategy to deal with the widening panic over the global credit crisis.   

A Japanese Finance Ministry official said: "About 10 people from major financial institutions in the world have been invited to exchange views on what was behind the recent financial market turbulence and how best to deal with it.  It's an informal meeting, so it's not a place to ask banks to do something."

Sounds like the usual bank:goverment meeting then.

   

March 25, 2008

Causes of the Credit Crash, Part Three: the Governors

Having had a nice Easter break, this was going to be a short entry about the regulators role in the credit crash ... but it's really, really long.  Sorry.  But it does start to get to the heart of the matter.

So, what’s the real problem here?

Is it the machines, the humans?  The banks, the citizens?  Or the regulators?

Well, the regulators do have a lot to answer for, as they create the conditions in which the market operates. 

As Jeff Jacoby points out in the Boston Globe, the Community Reinvestment Act (CRA) of 1977 created the credit focus amongst the US banks, as it prohibited banks from only targeting wealthier areas.  This targeting was a practice known as ‘redlining’ and, under the CRA, banks were graded on their attentiveness to the ‘credit needs’ of poorer areas.  As a result, banks were viewed as being more community oriented, and graded higher accordingly, if they focused upon offering riskier loans to poorer folks.

This maybe one reason for the time bomb of mortgage debt, as Jeff concludes with the line: "And all of it thanks to the government, which was sure it understood the credit industry better than the free market did, and confidently created the conditions that made disaster unavoidable."

Equally, we could say the same in the UK, as the situation that created today’s issues could be viewed as being sown through the seeds of deregulation back in the 1980’s.

In 1986, the UK government deregulated the Building Societies.  In 2007, the firms being viewed as most at risk – Northern Rock, HBOS (Halifax), Alliance & Leicester and Bradford & Bingley – are all converted building societies.  These firms also all have leveraged mortgage books.  For example, when Northern Rock hit rock bottom last September, here were the loans to deposits ratios of each bank:

                                   Deposits      Loans         Deposit to Loan
                                     (£ bns)       (£bns)              Ratio
Northern Rock                   26.7             86.7          £1 - £3.25
HBOS                             211.9          376.8          £1 - £1.78
Bradford & Bingley             22.2            36.1           £1 - £1.63
Alliance & Leicester          29.6             46.4          £1 - £1.57
Lloyds TSB                      139.3          188.3          £1 - £1.35
RBOS                             384.2           446.9          £1 - £1.16
Barclays                          256.7           282.3          £1 - £1.10
HSBC                             442.4           428.2          £1 - £0.97

As can be seen, the banks with the greatest exposure were the ones that were originally buildings societies who converted. 

Before the Building Societies Act (BSA) of 1986, these societies focused upon mortgages based upon coverage by deposits. Now, as proprietary banks, they were seeking to increase returns to shareholders and lower cost-income ratio by doing the opposite: as in promoting mortgages based upon a leveraged loan book.  The fact they could leverage that loan book using cheap access to credit in the interbank markets was also part of the bubble that burst in 2007, some might say. 

Both Acts – the CRA and the BSA – could account for some of the seeds of this crisis therefore and, whatever your view, the fact is that we sit here today with market conditions that allowed banks to create a loans crisis of over $1.5 trillion and that is now being bailed out by the Central Banks and taxpayers.

The governors must take some blame here therefore, as they are meant to govern the markets.

The Governors are all those in power who are meant to manage the markets: the politicians, the lawmakers, the law enforcers, the regulators, the policymakers and so on.  A disparate bunch with little consistency.  And yet, critically, this disparate bunch of governors are meant to protect the hard-earned savings, pensions and investments of Mr. Jack and Mrs. Jill, the citizens.  And they do not seem to be doing very well at it.

After all, you would think that where you see an economy 'fuelled by consumer demand' based upon 'rapidly rising debt' and supported by 'house price inflation' that someone would say, hold on a minute.  It's the emperor's new clothes.

For example, the Economist's main story this week is about the Wall Street crisis, and quotes research from Canadian firm BCA Research. This research identified that America’s financial services industry grew from 10% of all of America’s corporate profits in 1980 to 40% last year.  Its stock market value grew from 6% of all American equity to 19% during the same period.  Yet, financial services only accounted for 5% of jobs in the private sector, and only 15% of corporate gross value-added.

What should have stopped such growth was the dotcom bubble bursting, which meant that consequent American corporate growth slowed.  Instead, financial markets carried on careering over the hill, happily making billions whilst everything else stagnated.

This was because the continued, unabated profiteering in the financial markets was being secured by debt, with financial sector debt rising from a tenth of the size of non-financial debt in 1980 to half of all debt today.  In other words, financial markets were bubbling over with wealth fuelled by debt.  Goldman Sachs’ $40 billion of equity allowed them to leverage $1.1 trillion of assets, whilst Merrill Lynch’s $30 billion of equity pumped $1 trillion of assets around the markets.  This leveraged gearing is like a magic carpet during good times but, someone pulls the rug away, then the drop is sudden. 

The emperor’s new clothes: look we’re all making money!  But look, it’s all based upon borrowing, so there’s no real money there.

Suddenly, the tide turns, the borrowing isn’t there and everything drops faster than Colin Farrell’s underwear.  And the fact that no-one kept this in check means that the governors must take some, or even most, of the blame.

Part of this is because of the fragmentation and lack of coordination of the governors; and part of this is that regulators no longer understand what they are regulating.  This was admitted by the Bank of England in light of the Northern Rock collapse, and appears to be admitted by the Federal Reserve in light of the Bear Stearns debacle. 

First, the UK demonstrated a critical regulatory faux pas with Northern Rock. 

This was a situation created by a triumvirate of buck passing between the Bank of England, the Treasury and Financial Services Authority (FSA), where each could hand-off and blame the other for missing things between the cracks of their authority. 

The Northern Rock example is an interesting one because they lent on the basis of the risk model being one where the UK housing market might collapse.  As a result of looking at this risk, they estimated they had to cover only 40% of their total borrowings: the amount of a correction in the UK housing market in worst case scenario, forecasted by their risk analytic models.  The fact that they never took into account the tightening of the lending markets, particularly short-term lending, was their fundamental flaw.  This is why, when they went belly-up, Northern Rock had lent £3.25 for every £1 on deposit whilst only having £1.5 billion of ‘liquidity insurance’ against their £90 billion mortgage portfolio.  A recipe for disaster as it turned out.

Yet Northern Rock was applauded as a great UK bank with the best cost-income ratio for years.  How come no-one spotted this risk? Because no-one thought credit would dry up? 

Well, the FSA and Bank of England showed some concern in early 2007, but the fact that no-one foresaw a squeeze on interbank lending just shows a basically mistaken hypothesis.   

The fact that the FSA, Bank of England and Treasury all acted independently meant that, when Northern Rock entered into crisis mode, no-one acted in a coordinated manner.  The FSA tried to broker a deal for the bank to be acquired with Lloyds TSB, but the Bank of England felt they could not allow this.  They then went public with their need to be lender of last resort for Northern Rock which meant the bank’s security became questionable.  The Bank of England blamed this on EU disclosure rules, which was incorrect, and the Treasury were made to look like idiots as it resulted in the first UK bank run for decades.

The Bank of England blamed this on EU disclosure rules, which was incorrect, and the Treasury were made to look like idiots.

The real issue, as disclosed later by the Bank of England, is that they didn't understand the markets.  CDOs, SIVs, Credit Default Swaps, Hedge Funds and all this leveraged, global debt and risk was beyond the ability of their little grey cells to understand.  Equally, the FSA seems culpable of the same basic views of the markets, with little real knowledge of the depths underneath, as demonstrated by their reaction to the most recent rogue trader scandal.

So this is the crux of the regulator’s issue: how to keep up with markets that are changing rapidly, are linked globally, and have products that are so complex only rocket scientists can understand them?

Which brings us to the governors of Bear Stearns.

For a long time, everyone thought the SEC had cleaned up Wall Street, thanks to their lightning rod leader: the New York State Attorney, Eliot Spitzer.  Rod being the operative word as it turns out.  Nevertheless, under Spitzer, everyone thought Wall Street had been cleaned up. Not really.

Now, in a post-Bear Stearns market, you have people like Barney Frank, who chairs the Senate's financial services committee, saying: “To the extent that anybody is creating credit, they ought to be subject to the same type of prudential supervision that now applies only to banks”, with the Federal Reserve empowered to act as the regulator.

Some might wonder why credit firms aren't subject to the same prudential supervision as the banks, which brings us to the same point as the Northern Rock issue. The USA has a regulatory market split between the Treasury, the Federal Reserve and the SEC, just like the UK was split between the Treasury, the Bank of England and the FSA.  Again, many are now saying that this is a recipe for regulatory disaster.

This is why the U.S. Treasury is saying that there will be broad changes to the regulatory structure in the near and short term, in light of the subprime credit crisis and, particularly, in light of Bear Stearns.

What happened to Bear Stearns is a similar case in point to Northern Rock.  Again, Bear Stearns were exposed because of their huge exposure to the Structured Investment Vehicles (SIVs) and mortgage books of the subprime American markets, and now Merrill Lynch and others have also been challenged. 

Investors lost confidence, removed funds in droves and started another bank meltdown that was averted from total explosion by the bailout by JP Morgan at the last minute ... thanks to the Fed’s $30 billion line of credit providing a step in to support JPM’s bid.  It was this last piece that changed things fundamentally in the US, as governments do not prop up the banks and have not done so since the Great Depression of 1929 which resulted in the Glass-Steagall Act ... funnily enough, an Act that was meant to separate brokers, dealers and investment houses from insurance and general banking.

Now, it appears that the Federal Reserve have determined that the SEC cannot manage the investment markets, as investment markets are so intertwined with retail and insurance.  After all:

Your mortgage bones are connected to your derivatives bones,
Your derivatives bones are connected to your investment bank bones,
Your investment bank bones are connected to your monoline insurer bones,
Oh, hear the word of the Fed.

The bottom-line is that regulators are too fragmented, uncoordinated, with little or no real knowledge of the markets they are meant to be regulating.  This is why they have made a strong contribution to the issues arising in the markets today, especially as many think they can control the markets ... often only in hindsight however.   

The overall view therefore, is that regulators are fragmented, uncoordinated and have no knowledge of the markets they are meant to be regulating.  This is a recipe for disaster, and a strong contribution to why we have seen the issues arising in the markets.  

The result is that we shall see a swathe of new regulations coming downstream in light of the market crisis of 2007-08 (note: good news for all tech firms – new regs always means new systems sales!).

Already, the Federal Reserve and Treasury are working closely with Wall Street, around the SEC.  This new regime will probably not come in until the current administration moves out, but when George W hands over to whoever then there will be change in 2009.

The UK has also proposed major structural changes to the banking regulatory environment in January, with the British Banker’s Association responding in March, and draft legislation likely to be released during the next Quarter.

Equally, Europe has agreed to improve the regulatory structures beyond today's multitude of Directives through four principles which will:

  • improve transparency with respect to banks' exposures relating to securitisation and off-balance sheet items;
  • upgrade valuation standards to respond to any problems arising from the valuation of illiquid assets;
  • strengthen the prudential framework for the banking sector, including the treatment of large exposures, banks' capital requirements for securitisation, and liquidity risk management; and
  • investigate structural market issues, such as the role played by credit rating agencies and the 'originate and distribute' model.

Therefore, the regulators will change regulatory regimes as a result of the credit crisis, but will never solve the issues.  Why?  Because:

(a) they will create risks in the market that will only come to light much later on in hindsight, such as the issues of today that date back to the 1970’s and 1980’s regulatory structures;

(b) there are too many gaps between regulatory offices and not enough integration or ‘joined up’ thinking;

(c) regulators do not understand what they are regulating anymore anyway, as CDOs, SIVs and Credit Default Swaps were way beyond them ... who knows what they would make of algorithmic quant analytics; and

(d) the most fundamental issue: they are domestic.

Domestic regulators cannot regulate global markets.  Global markets need global regulation and, today, there is no ability to globally regulate.  In fact, we cannot even regulate effectively across Europe.

When we live in global markets, with risks being moved between firms, across geographies, instantaneously and in real-time, to have regulators who cannot even regulate effectively domestically means that we have to rely on market self-regulation.  And the issue with self-regulation is that, when times are good and markets are running away with profiteering, who the hell cares about giving up their millions just to keep the governors happy? 

 

March 16, 2008

Banking on the Moon

OK, OK ... after all the knocking of Microsoft over their horrific Vista and Office 2007 faux pas,  I've found a good news story about them to balance everything.

Yes, Microsoft has beaten Google's attempt to conquer space by building the Worldwide Telescope.

Debuting at TED Talks, the Worldwide Telescope (WWT) is an amazing interactive tour in hi-definition of earth and space, and is a free download for you to share with your kids ... the kids reactions to WWT are definitely worth watching by the way.

So this got me to thinking what about a bank in space?

Seems like someone's already thought of it.  Here's a few words from the blog Lamentations on Chemistry:

"The moon would be a good place for a Bank. Imagine a Swiss-style bank with safe deposit boxes located on the moon.  How much more secure a location for small treasures and damning evidence could there be? ... the moon would be a great site for off-shore banking activity. Nobody owns the moon. It is outside the boundaries of all the jurisdictions on earth.  Funds could be electronically transferred to a remotely operated bank on the moon.  Hell, you could leave the doors unlocked and forget the vault.  At minimum, all you need to do is land a computer, a dish for data transfer, and some solar panels for power. Once a year a service visit can be made by LunaBank people to service the equipment and swap deposit boxes."

Sounds like a great idea if you ask me.

March 06, 2008

The Supply Chainsaw Massacre

As those who deal with me in my work as Balatro know, I'm a one-man band.  I gain most of my knowledge by conferencing, networking, meeting, consulting and drinking with bankers and technologists through the Financial Services Club, and all the other events I speak, chair and present at. 

Why am I telling you this? 

Because I have a range of clients in my Balatro business, and they provide me with a clear view as to why the financial supply chain does or doesn’t work.  To give you an insight, I have three sorts of customers. 

  • those I invoice with a Microsoft Word document and they pay straight away;
  • those I invoice with a Microsoft Word document, and they say they need me to be set up as an authorised supplier with a purchase order number before they can pay; and
  • those who need me to be an authorised supplier, and even then they cannot pay. 

Obviously, I like the first category client the best, especially if they pay rapidly.  The second category of client is ok too, just a little more hard work.  The third category of client I have never really encountered ... until now.   

Here’s the story of the customer with the most exasperating invoicing process I have ever experienced.  I decided to call it:

"The Supply Chainsaw Massacre”

I gained the contract and delivered the work in Q4, so my PA sends the invoice over on 30th November.  By the end of December, no payment has been received, so we chase up with a standard reminder email that our payment terms are 30 days.  After a couple more weeks, no answer, so we send a reminder ... allowing for the fact that the reminder had been sent during the seasonal holidays.   

An email comes back: “so sorry, it was the seasonal holidays and so we missed this email, we will cough up straight away”. 

So kind. 

Then the Accounts Payable Department gets involved. 

Oh dear. 

First request: “please quote this Purchase Order number on all future invoices or you will not be paid.” 

OK.  My PA sends back: “so do we need to quote the PO number on the invoice outstanding, which is now 18 days overdue?” 

Two days later: “Yes”. 

So we send in the same invoice, now quoting the number.  Seems a bit rich to have us spend days just to cut and paste a purchase order number into our Word document, but there you go. 

Three days later: “Now we have your invoice, we cannot process it until you complete our supplier survey form attached”. 

Hey, c’mon.  You’re now just stalling, as you should have sent a PO number and all this stuff when you contracted with us at the start, not now.   

“OK”, we reply, “here’s your form”.  We’re being polite as we want to be paid y’know. 

A day passes and an email plops into the inbox of my PA: “Please send the form in a non-editable format”.

Duh?  Waddyamean, a “non-editable” format.  You mean post it to you or fax it to you?  What’s your address or fax number? 

“Please send the form in pdf.”   

OK. Another day passes as we need to use the machine in the office with the pdf convertor, don't ask me why.  We send the form as a pdf. 

Accounts payable comes back: “Please fax the form to 0207 345 2898”. 

Now this is getting ridiculous.  You told us to email in a non-editable form as a pdf and now you want a fax which we asked you about and you said, no, a pdf will do. 

“Please fax”. 

We send the fax and I decide to telephone to check they’ve received the fax.   

Ring-ring.  Ring-ring.  Ring-ring.   

“This is accounts payable.  Press 1 if you have a question about accounts payable or 2 if you ...”   

What?  1 is pressed rapidly.   

“This is accounts payable.  Press 1 if you want to talk to someone or 2 if you ...”

What?  1 is pressed rapidly.   

Ring-ring.  Ring-ring.  Ring-ring.   

“Hello, Saabir here.   You want accounts payable yes?”   

Me: “Yes, I do.” 

Saabir: “That is I.  How can I help?” 

Me: “Well, my name is Chris Skinner, and I just faxed you with my supplier form.  Have you got it?” 

Saabir: “No sir.  We do not get faxes.” 

Me: “Waddyamean, you don’t get faxes.  You asked me to send a pdf, then a fax when this should all have been sorted out before we invoiced.  What is going on here?” 

Saabir: “We get the fax sir, but we don’t get the fax yet.” 

Me: “So do you want me to send it again?” 

Saabir: “No sir, we get the fax in two or three days and then we will call you.” 

Me: “Waddyamean, you get the fax in two or three days.  The point of a fax is that you get it straight away.  I faxed it to 0207 345 2898.  So do you want me to fax it to your number?  What is your number?” 

Saabir: “No sir, you fax to the right place.  We get your fax in two or three days.” 

Me: “But that’s ridiculous.  Why would it take you two days to get a fax?” 

Saabir: “Because you faxed it to London sir and we are in India.” 

Stunned silence. 

Saabir: “They post us the fax, and then we deal with it when it gets here.” 

Stunned silence. 

Saabir: “And you cannot fax us, because we do not have a fax here.” 

I hang up.   

With a cost of $5 for a paper invoice that’s processed smoothly, I can now see why it costs over $50 to process an invoice that is screwed up. For this firm, it probably costs them nothing, as they have outsourced accounts payable to India, but it will cost their suppliers $500 or more to process each invoice.  Or maybe that's just for the supplier account opening process.  Either way, it left me feeling darned frustrated and irritated.   

It is examples like these that result in the REL Working Capital surveys estimating that $1.5 trillion is locked up in working capital inefficiencies, and firms like this client of mine will just be making it even bigger. 

Meanwhile, I’m catching a flight to Mumbai to go and see this efficient, friendly and overall patient (funnily enough, Saabir is an Indian name that means patient) accounts payable process in action. 

Oh yes, I forgot to say.  My assignment for this client?  How to improve their financial supply chain services!

 

Postnote:

If anyone's interested, the next meeting of the Supply Chain Forum of the Financial Services Club takes place on 7th April in London from 6.00 p.m. until 8.30 p.m.   Rick Wolfe, President of Canadian firm PostStone Corporation, will chair a panel to discuss "Credit and Credibility: What do we expect of our bank?" Rick will be joined by Finance Directors and leading corporations, including Paul Tydeman, Group Treasury Manager for Virgin Atlantic, and Mark Abraham, Finance Director of the managed security firm Wilson James, to discuss:

  • How do we rate the banks that serve us?
  • What new services do we want in future?
  • Where is performance strong?
  • What can be better?

To attend, please register here.

February 20, 2008

Where's the best place to head office the bank?

"Where's the best place to head office the bank?" is a question asked regularly by folks like HSBC, and the answer may be quite surprising.

Obviously, key contenders would be London, Paris, Frankfurt, New York, Chicago, Sydney, Tokyo, Hong Kong, Singapore ... in fact, any of these could be appropriate.  Most banks decide based upon where their roots were and what sort of specialisation they have, such as whether they are a local retail player or a derivatives focused investment bank.  In other words, you locate based upon history, product, service, access to resources and skills and so forth.

But if you were moving Head Office as a global bank, without any loyalty to any location today, where would you locate?

Well, now there is an answer. 

The Heritage Foundation's Distribution of Economic Freedom.

The 2008 list has just come out and it's got some surprising details and views.

Before giving you the results however, it's worth understanding how they calculate this list.  The Heritage Foundation assessed 162 countries  and reviewed ten areas, such as their freedom of trade, freedom of business, freedom of investment, freedom from corruption, size of Government and respect for property rights.  Countries are then graded with a score between 0 and 100 to produce a simple, unbiased overall score for each country.

So, who do you think would be the winner?

USA?  Nope, they're fifth.

The UK?  Nope, tenth.

Japan?  Seventeeth.

Iraq?  Urrmmm ... they didn't grade that one.

First for freedom and the best place to locate your bank would be ... Hong Kong.  Now, isn't that lucky for HSBC if they wanted to move?

Here's the Top 10:

  1. Hong Kong
  2. Singapore
  3. Ireland
  4. Australia
  5. United States
  6. New Zealand
  7. Canada
  8. Chile
  9. Switzerland
  10. United Kingdom

Visit  the Countries or have a look at the World Economic Freedom Map.

What's interesting is that when you look at the analysis of the Top 10 based upon the ten criteria used: America is the worst for corruption, Chile the worst for monetary freedom, Australia the worst for fiscal freedom, and the UK is the worst for freedom of labour and our size of Government.

Don't we just know it?

February 11, 2008

Chris Skinner's Book on Banking Provokes

Chris Skinner, who has established a global reputation as a banking provocateur, is in good form with his new book, “The Future of Banking in a Globalised World.” (John Wiley & Sons, 196 pages, £34.99) In it, he points out many of the more obvious problems in retail banking – such as a focus on cost-cutting rather than revenue growth, and the dispiriting habits bankers have of all taking the same path while claiming they will grow faster than the market. Oops, that would require taking customers away from the competition, but why would customers bother to leave if most banks offer pretty much the same range of products and a similar lack of services? Banks are holding onto their customers because the customers just don’t care enough to move, or they don’t see any attractive alternative.

Meanwhile bankers are focused on technology like customer relationship management (CRM) systems that reinforces customers’ arms-length distance from the branch, when it isn’t actively screwing up operations and making customers angry. Skinner points out that banks are losing their relationships with customers.

Although he often takes BAI attendees from

Europe

to visit the latest style in bank branches, Skinner isn’t fooled by appearances – he says branches are dying, they are just taking a long time about it. Instead of focusing on better banking Web sites, bankers are pouring flash into branches and letting their Web efforts languish on old technology. That’s a sure-fire recipe for disaster with next gen clients.

Although bankers are pretty complacent, he thinks imaginative use of new technology, especially video but also PayPal, mobile phone payments and biometrics for better security will transform the business and leave the tech laggards in the dust. Will those laggards be banks? Will the winners be telcoms or supermarkets like Tesco?

And he tells some of his own stories of frustration with banks that don’t have decision makers on over bank holidays, when clients need cash, or don’t provide an international number for travel insurance clients. Most banks still clearly keep banker hours. Even if the hours are somewhat longer than 20 years ago, the mentality is a far cry from 24 x 7.

This is a fast-paced provocative book by an industry expert who has observed closely from the outside and has no vested interests to protect.

February 08, 2008

But barter is better than cash

Since time immemorial, folks have bartered and haggled over goods and services.  It’s the nature of society, which is why we have swap shops, car boot sales and markets. 

“C’mon, c’mon, roll up, roll up, 3 for a £1 today”.
“Ere mate, I’ll give you a fiver for 20?”
“Okey-doke”.       

eBay encourages a bit of swapping, and then there’s always more focused exchange markets, such as Swapace.

But barter is obviously more complex as a market as, rather than exchanging cash for goods in a haggling market stall, you’re exchanging goods for goods.  Now many of you may think that this practice is no longer relevant, but it’s actually a growing service in corporate trade.  For example, Stolichnaya is America’s favourite foreign vodka because Pepsico used to get paid for their fizzy drinks in Russia through a barter exchange for Stolichnaya vodka. 

These days, the most popular form of bartering goods and services is to build up trade credits which are left on account until needed to buy goods and services from others. 

In fact, this open account operation, where credits and debits for goods sourced, manufactured and exchanged, is of growing concern in the context of supply chains as it potentially means that no banking services are required across this process.  You just exchange virtual debits and credits of goods and services traded. 

After all, some believe that Wal-Mart’s use of trade credits is worth more than the capital they receive from banks and shareholders.  This is why it is of concern to banks and why you have trading associations to facilitate barter between businesses, such as ITEX

ITEX describe themselves as: “the leading marketplace for cashless business transactions. Put your cash and credit cards away and buy and sell using ITEX dollars! With ITEX dollars, money will never be the same.”

So, there is a roaring trade in bartering and swapping, estimated to be worth 15% to 20% of global trade per annum.

But one recent development that could add fuel to this debate is the bill moving through Washington State right now which will allow consumers to swap airmiles for cash.  So, there you go.  Fly around the world, drop carbon emissions on everyone, and make money in the process.  Sounds like a good deal to me.

Alternatively, you could invest your bartering in sustainability by creating community currencies to exchange time or other non-monetary forms of value. This is what many communities around the world have already been doing, with the most impressive concept being a thing called the Terra

Like an airmile program, the Terra will exchange time credits and other units of community value, globally.  Now, there's an idea.

 

   

January 31, 2008

Please go away, the internet is broken

I rang my bank call centre today and, as usual, it was diverted to their Indian call centre.  Unusually, I then got this message: "We apologise for disruption to our service, but we cannot receive your call at the moment.  Please try again later".

I wondered what had happened and, being in Asia, they knew the deal. 

Apparently a ship was unsure whereabouts they were off the coast of Egypt.  As they couldn't work out where they were, they dropped anchor to hang around for a while.  Unfortunately, as they dropped anchor, they didn't realise they were next to two key underwater internet cables owned by Verizon. 

As they lolled about in the Egyptian waters, their anchor dragged under these cables and severed one cable whilst ripping out the other, causing significant damage.

Result? 

South Asia and the Middle East are disconnected from the internet.

Whoops.

Apparently, 70% of Egypt's  internet access was impacted, leaving Cairo with no access for the whole day.  When asked about the impact on the banking system Tarek Amer, Egypt’s ­deputy central bank governor, is reported to have said: “We are disappointed [with] the service and will consider alternatives for the banking system if this happens again.” 

I'm sure you will Tarek, as it's a bit difficult to communicate without the internet these days, isn't it?  SWIFTNet?  Nope.  Internet banking?  Nope. Finextra?  Nope.  Not forgetting all the other things we do online these days :) 

What could be worse?!

Ah well, at least you won't have to put up with my tut every day.

Meanwhile, India's bandwidth was also cut by over half, causing their offshore call centre services a big issue.  It will take a fortnight or so to mend, and I expect that two weeks of unpaid leave will leave India's major workforce steaming a bit for leaving them in the ship.

The lesson is obviously: "to contact your banker, don't be an anchor".

January 30, 2008

SEPA today, SAPA tomorrow

Interesting to be in Asia at the moment, which is where I flew out to in case you were wondering yesterday.  I'm here at a major payments conference and was sorry to miss the minor "hurrah" as SEPA went live on Monday. 

Whoopee-doo!  Did you see the celebrations and fireworks?  Nope?  Neither did I. 

In fact, to mark such an important event most of Europe's payments elite, such as Gerard Hartsink who is the Chairman of the European Payments Council (the EPC are the designers of SEPA), appear to be over here with me at this conference.  Maybe we all knew something that others didn't, like Monday would be a bit of a non-event.

Anyway, Gerard did take some delight in pointing out to me that the European Commission have just released an in-depth research report on the benefits of SEPA.  The report is produced by Cap Gemini, and shows that SEPA might create "net benefits to payment markets" of €123 billion in six years.  The study (pdf) was  published at the weekend on the bit of the European Commission's website dedicated to the announcement. 

SEPA delivers about €20 billion a year in benefits to euro payments.  Yowser.

Mind you, this contrasts somewhat with other studies, such as some of the contributions I read in my new book on SEPA.  With contributions from a wide range of folks ... from the MEP who drafted the PSD, to the EC, EPC and EBA folks, to the JPM's, Citi's and Nordea's, and on to the corporates through TWIST and the EACT, and on to the IBM's, Sterling Commerce's, Eiger's and Vocalink's, concluding with the SEPA consultancy, UTSIT, Price Waterhouse Coopers and more ... the book provides a 360 degree review of SEPA and it's implications for the future.

So, what the hell are folks like me and Gerard, with our close involvement with SEPA, doing in Singapore in this momentous week?

Well, partly because Asia, like the GCC in the Middle East, may follow our example.

There has already been some discussion here about an ACU - an Asian Currency Unit.  The idea is that the ACU would emulate the ECU in Europe, as the precursor to a regional currency.  This implies that the Singapore Dollar, Malaysian Ringgit, Thai Baht and others would become the Aseo, or whatever the currency is called longer term.

The challenge however is to think of the size of Asia. 

With China and India being so predominant, and Japan's heritage and historical prowess, through to Indonesia's mass and Philippines populous, it is hard to see how Asia could ever create a SAPA, a Single Aseo Payments Area.  In particular, I cannot see how governments could work together across such a diverse region.  Mind you, we said the same about Europe, and look what has happened there.

All it takes is a few key countries to kick off the process and maybe we could see Southern Asia starting this process.  For example, Thailand, Singapore, Malaysia, Philippines and a few others could get together and create an economic union and a common currency unit. 

This is the thing we have been debating over the past couple of days, as well as the other thing Asia is seeking to do which is to create a Regional Settlement Infrastructure.  The aim is to have a regional SSP, like TARGET2 for Securities Asia, and some authorities are trying to play a key role in delivering such services, especially the Hong Kong Monetary Authority.

The thing is though that gaining momentum in the GCC and Asia is hard, and both regions appear to be delaying or even rejecting economic and monetary unions of the type Europe has just installed.  It intrigued me that it is actually the banks who seem keener to have this than the governments for example, and some banks are starting to lobby to get regulations drafted to enable this.  They cannot just develop it themselves without the political backing you see, as the legal recognition of cross-border products wouldn't exist.

However, if they did form an Asian Union, what would they call this currency if not the Aseo?

Pardon?

Oh ... I am told they would call it the US dollar.

Not sure that's a good choice as we created SEPA to make euro the intelligent alternative. Personally, I would hedge both ways and invest in the Yuan.  Seems like the only currency with some growth potential right now.

Meanwhile, as discussed before, the real vision is to create a single global currency ...

... and, one day, pigs might fly.

January 22, 2008

HSBC: no longer an investment bank?

HSBC sent out a press release yesterday announcing that they are re-naming the "Corporate, Investment Banking and Markets Division".  It will now be called "Global Banking and Markets".  Global Banking and Markets comprises five main businesses: Global Banking, Global Markets, Global Asset Management, Global Research and Principal Investments.

The press release quotes CEO, Global Banking and Markets Stuart Gulliver, as saying: "We launched our emerging markets-led and financing-focused wholesale banking strategy in the fourth quarter of 2006 and completed implementation over the course of 2007. Changing our name to Global Banking and Markets does not signal a change in strategy. Rather, our new name marks the end of the implementation of the change to our strategy, which has been well-received by clients, staff and shareholders. When we introduced our new strategy more than a year ago we promised to be clearer about who we are and what we do. Our new name is straightforward and direct and aligns with how the business is managed."

Very good.

However, it has raised lots of questions.

For example, the bank has gone through some considerable change at the top of the Division, and this reorganisation follows a similar major reorganisation only two years ago, which also meant considerable change at the top back then.  Strikes me a bit of the Petronius Arbiters (see end note).

For example,the five businesses: Global Banking, Global Markets, Global Asset Management, Global Research and Principal Investments.  Note that not one of them is called "investment banking". 

Are HSBC giving up any ambition to be an investment bank? 

After all, they are following in the footsteps of Royal Bank of Scotland, who also call their investment banking operations "Global Banking and Markets".  The fact that both banks no longer refer to investment banking means that some of us ask whether it is more indicative of their weakness in the investment banking markets, rather than their strength.  Certainly this is the view of Eric Knight, the activist shareholder who has claimed that this division has underperformed for the last few years.

Finally, does it mean that HSBC no longer offer M&A, structured investment vehicles and all that good investment banking stuff?  Hmmm, they've certainly tried to be big in this arena, but with what success?

The result is that most commentators are reporting that HSBC is no longer an investment bank and, with this renaming, it would appear that HSBC is strategically admitting it is no longer an investment bank ...

... but then a lot of folks think they've never really been an investment bank anyway.  They're a global bank, and so it kinda makes sense to call the division "Global Banking and Markets" doesn't it?

Meanwhile, it did intrigue me that the "Global Markets" homepage on the HSBCnet website is nicknamed "Treasury", http://www.hsbcnet.com/hsbc/treasury, whilst the "Global Banking" homepage is "Investment", http://www.hsbcnet.com/hsbc/investment, with investment banking a subsid of this group. 

Maybe not that much has changed. 

 

 

Petronius Arbiter was a Roman satirist, who is attributed with a wonderful quotation, supposedly written in 210 B.C.:

"We trained hard . . . but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization."

Some say however that, as this quote only started appearing in the 1970's, maybe it wasn't an orginal one after all.

January 04, 2008

ING – Doing Some Thing(s) Very Well

Probably it’s just a coincidence that ING has two longish stories in the 4 January FT – one an innovative management framework from Bain that helps the bank keep its international operations in synch and another on how the bank is quietly extending its global reach, - an interview with Dick Harryvan, the board member responsible for ING Direct which now has 20 million customers. It even made Time Magazine's list of the top 50 Web sites for 2007.

Anything in common? Perhaps it is focus and clarity. The framework (known as TPE for Towards Performance Excellence – Lucy Kellaway, where are you?) aims to align (wasn’t that term officially buried in 2007?) strategy, structure and process aims to connect the dots, in the words of Jacques Kemp, who found the approach valuable in the Asia-Pacific region where 24 local businesses were conducting business in their own distinct ways. Significantly, Kemp thinks that a key part of his job is also understanding at least some of the details – his analogies range from architect to plumber. By grouping functions into units with clear goals and responsibilities, the framework helps improve communications – who does what, and why – in the bank’s Japanese operations. TPE is being rolled out to other parts of the bank – with luck it will acquire a new moniker along the way.

            ING Direct is quietly expanding from Internet/call center savings into 10-20 additional products, including checking, mortgages, and investments. This stealth approach could be a big winner, according to a KBW analyst.

            “Perhaps if you’re HSBC you say, ‘Why do I need to bother?’,” says Chris Hitchings, an analyst at KBW. “[But] if we look back in five, 10 years’ time and discover that deposit-taking is only 20 per cent of ING Direct’s profits and it’s making stackloads of money doing share trading, mutual fund supermarketing, payment accounts, mortgage accounts and so on, then it may well be that the HSBCs and Citi Corps of the world will kick themselves.”

            Harryvan notes that retail banks offer about 300 products across the range he is targeting, even though they know that only about 10 products account for 80 percent of their earnings.

            My own favorite was BankOne which bragged that it offered 1,800 different types of credit cards. Assuming these weren’t just five different plans and 1,795 university football and basketball team affiliate cards, what possible purpose could this have served? And who at the bank could ever explain the differences? Poor BankOne boss, Jamie Dimon, failed up to CEO of JPMC. Shows what I know. Guess credit cards weren’t so important, and he has kept the bank largely unscathed in the credit crunch. Probably easier to watch derivatives without worrying about 1,800 credit cards.

            Through focus on online banking, ING Direct has a 100 basis points advantage over the competition, whose attention is scattered across branches and other channels.

            As more and more bank customers become familiar with Internet transactions, how long can more traditional banks figure out how to provide high-cost branch channels and high-return and low-cost products through Internet-only channels?

And what did Time say? Easy to set up in eight minutes and paying 4 percent on checking, it beats Citi's .8 percent.

December 12, 2007

The conclusion of the debate about IP versus bricks

Someone asked me this question: "Chris, why are still arguing?" about the debate I have been having for the last week.  It is because one reader fundamentally disagrees with my views about IP being the foundation of today's bank.

I've been having it because I wanted the debate to reach a conclusion and it has. The conclusion of the debate is that this reader thinks you should build a bank around bricks and mortar first, and then think about technology afterwards. 

I think you should start with customers, employees, processes and organisation structure first, then look at how to build the optimal technology architecture with IP as its underpinning to support those processes, and finally build with bricks and mortar to manage the organisation structure at the end.   

Banks are trying to do the latter and, with greenfield operations, could do so.   Instead, due to the fact that they started building the other way years ago, they are having to find a path to marry the two worlds.

And yes, I'm passionate about the bank being built around IP foundations today as, to me, it is like a discussion about rewiring a house that has faulty wiring or a building with subsidence.  If you had a house built in the 1920s with old-fashioned and out-of-date wiring and crumbling foundations, then you would rewire it and rebuild it for today's national grid.   And today that's a wireless IP grid. 

So, in this posting, I'm going to reveal something totally different.

What's been more interesting is the blogging and social networking aspect of this debate. 

This reader is entitled to his views ... as am I.

So I've had emails saying "Chris, stop it", "you're above all this", "ignore him "leave it out" and so on and so forth.  Well yes, I could stop but I didn't. Why?

(a) I like a good debate, when it's worth having;

(b) the nature of today's social internet should allow social dialogue and debate;

(c) I'm not "above anything" - I'm just a guy with online opinions like anyone else, and the fact that I am pretty opinionated myself puts me out there ready for a debate; and

(d) there really should not be any censorship of this debate, as that's not the point of blogs is it?

In other words, the beauty of the internet is that anyone can have a debate with me.  I may be right or I may be wrong.   However, the very fact that we can have this debate online is the beauty of blogs, social networking and the internet.

For this, I thank Tim Berners-Lee and the fantastic world of the IP-enabled 21st century.

December 03, 2007

EU love-in between politicians, bankers and regulators

After eighteen months, the European Parliament once again opened their doors to a dialogue about the state of European financial services.  With a series of presentations and top-notch speakers, we review:

  • “The implications for EU integration of globalised financial services”
  • “Can the EU legislative framework cope with cross-border developments, worldwide competition and market strains?”
  • “Perspectives and Priorities for the EU Banking and Financial Services Industry”
  • “What focus for EU securities infrastructure in today’s globalised financial markets?”
  • “What are the key challenges and trends for Europe’s retail payment systems?”
  • “SEPA: for a sustainable and balanced business case”

and so on. 

Strangely enough, SEPA does not spell “Sustainable And Balanced Business Case” (SABBS?), so maybe that last session should have been called “SEPA: for a Single Euro Payment Already” as it is about to start in less than a month.   On that subject, I’ve just finished editing 35 chapters all about Europe after SEPA for a book coming out in March 2008 … watch this space.

Anyways, back to the European Parliamentary debate.  Speakers included:

  • Charlie McCreevy, European Commissioner for the Internal Market and Services
  • Neelie Kross, European Commissioner for Competition
  • David Wright, Director, DG Internal Market and Services, European Commission
  • David Vegara, Spanish Secretary of State for Economic Affairs
  • Fernando Teixeira dos Santos, Portuguese Minster of Finance
  • Tommaso Padoa-Schioppa, Italian Minister of Economy and Finance
  • Henri de Castries, Chairman and CEO of AXA Group
  • Elizabeth Corley, CEO, Allianz Global Investors Europe
  • Georges Pauget, CEO, Credit Agricole
  • Jean-Claude Trichet, President of the ECB
  • William Cruger, Managing Director, JPMorgan
  • Jean-Francois Theodore, Deputy CEO, NYSE Euronext
… you get the idea.

It is pretty heavy duty stuff and will form the basis of this week's blogging so - for those who have no interest in Basel II, Solvency II, the PSD and SEPA, MiFID, Multilateral Interchange Fees and such like - I'm sorry.  This week's blog will be pretty dull, although I'm sure I'll be able to find ways to liven it up.  For example, the question from the Italian consultant to the French politician: " 'Ow coma, yua never implementeded alla of zee laws of competition? " to which the French politician replied, "Qu'est-ce vous direz?  Je ne comprend pas."  (loosely translates to "Stop talking rubbish and get lost").

So I was pleased to see they included a repeat of the session: “Should Europe have a single regulator”. 

This year, they increased the panel from six speakers to eleven.  It just shows what a critical question this is.  So the panel comprised keynotes from Tommaso Padoa-Schioppa, Italian Minister of Economy and Finance, and Jean-Claude Trichet, President of the ECB. 

This was followed by a debate with:

  • Edmond Alphandery, Chairman, CNP Assurances;
  • Jorgen Homquist, Director General, DG Internal Market and Services, European Commission;
  • Sir Callum McCarthy, Chairman, the Financial Services Authority (FSA);
  • Daniele Nouy, Chairwoman, Committee of European Banking Supervisors (CEBS);
  • Michel Pebereau, Chairman, BNP Paribas;
  • Thomas Steffen, Chairman, Committee of European Insurance and Occupational Pensions Supervisors (CEIOPS); and last, but not least,
  • Eddy Wymeersch, Chairman, Committee of European Securities Regulators (CESR).

Three of the key Lamfalussy European supervisory bodies in attendance: CEBS, CESR and CEIOPS, meant that this would be a strong debate … or so I thought.

Instead, what came about was more of a love-in than a punch-up.  I guess the shell-shocked markets of Europe, recovering from the US sub-prime credit crisis, feel more inclined towards stronger regulation than ever before, although that was not what was being called for.

In fact, it was more to do with convergence of regulatory and supervisory bodies through cooperation and coordination.

For example, the first keynote from the Italian Minster of Economy and Finance, Tommaso, began with the opening lines:

 

“Tomorrow, I join the committee looking at the effectiveness of the Lamfalussy process for better regulation, as it has been seven years since its launch in 2000.   Our conclusion should be a simple one.  I am going to recommend the European Commission to instruct the relevant committees to deliver over a short-term horizon, as in during 2008’s French presidency), two results:

  1. to reach the point of having a single manual of rules applicable to all supervised institutions in the EU; and
  2. to have an integrated supervision for institutions that are in more than one EU member state.

“This is the spirit of Lamfalussy, although it does require some changes to EU national laws.  We need these two results urgently because multinational European institutions are subject to a very heavy regulatory burden, which is far heavier than if there were a single manual of rules.  Also, this manual of rules regarding transparency and investor protection has failed, because of the fragmentation and diversity across countries. 

 

“The result is that we have paid a very high price for a very poor outcome.”

Tommaso was followed by Jean-Claude Trichet of the ECB who had two basic messages and three recommendations for the future. 

His two basic messages were:

  1.   The EU regulatory and supervisory framework needs to promote more movement to a single market whilst ensuring stability of the core system.  The Eurosystem is convinced the EU framework will meet these challenges only if the requirements for local practices are reduced to the minimum, in other words nothing.
  2. There needs to be an adequate institution to manage greater integration of regulation and implementation and this needs cross-border coordination at a centralised level for convergence to occur.

And Jean-Claude’s three recommendations were:

 
  1. Reinforce the role and operating mechanisms of the Committee of European Banking Supervisors (CEBS).  The current regime of a consortium of national supervisors does not work, and CEBS needs to be bolstered to be a full part of the L3 committees (the Committee of European Insurance and Occupational Pensions Supervisors, CEIOPS, and the Committee of European Securities Regulators, CESR) to create greater EU cross-border convergence and cooperation.
  2. Improve the level of regulatory convergence as progress is a key issue, especially in the banking sector where most EU rules, apart from the Capital Requirements Directive (CRD), were adopted before the Lamfalussy process started.  Even then, the CRD has a lot of differences in each member state and progress needs to be made towards more consistent EU banking rules.   Regulatory convergence should be further enhanced through supervisory convergence via CEBS.
  3. The arrangements for cross-border information sharing and cooperation for banks in the EU should be further enhanced.  The cross-border cooperation between supervisors and National Central Banks (NCBs) should be further strengthened in preparedness for any further financial crisis. 

After these two keynotes was a long-ranging two and a half hour discussion amongst the other panellists.  I think Callum McCarthy gave the most succinct summary of this debate:

“Here are the things upon which I think all the speakers can agree.  First, regulation imposes costs on firms in the financial industry, so the regulation should be properly targeted, effectively administrated and that avoids duplication.  We don’t currently achieve that.  Second, supervisors managing cross-border institutions need to collaborate as much as possible to control risk and avoid costs.  Third, we need regulatory structures that support convergence.  Fourth, the Lamfalussy process today does need improvement.”

 

On the last point, this is why there’s a Lamfalussy in-depth review taking place right now ... this is the one that Tommaso referred to in his opening words.

 

What became clear during the discussions is that there are still very conflicting views as to what is required, with three different sorts of European regulatory regime envisaged.

First, there is a view of a central policymaker at European Commission level with national regulators acting as administrators and policing the policies.  This is the one that liaises with the SEC in the USA, as well as Japan, China, India and others.  This is the one name-checked in the EC presentation last week, where the Commission made it clear that they are working with the G7 and SEC to allow mutual recognition for firms to passport operations into each other’s geographies under the host regulator acting at a regional operational level.  For example, Bank of America’s investment operations may be managed under a home regulator, the SEC, with host supervision through the European Commission’s CESR or other body.  However, this does not work because some countries have more at stake than others.  For example, 80% of European UCITS are sold through Luxembourg and Ireland; equities are primarily traded through three exchanges; and so forth.  Therefore, you should naturally turn to the regulator with the most experience and knowledge of the financial market.

Therefore, a second view is that there should be lead regulators, who are the lead regulator of the operators’ home state. This is the approach being taken by CESR for MiFID but, as Callum McCarthy pointed out, you can then end up with 27 lead regulators and equally, some nations do not like the idea of being secondary to a lead.  So what do you do?   Well you go for the third view, and this is the one that everyone seems to have agreed to follow.   

The third view says that you work together in a consensual fashion, with lots of convergence through committee based upon majority voting. Where a nation’s regulator wants to follow a different course of action to that agreed by the majority they have to publicly explain why.  If their explanation is not solid or justified, then they are publicly named and shamed. 

This final example is the one that CEBS, CESR and CEIOPS appear to agree upon, as does the ECB and EC, so this is the one they are going to follow.

It basically says there’s central rule-making but local application.  The focus is on the principles-based spirit of what is trying to be achieved, with a focus upon the outcomes – the market practices and operations – rather than the detail and the application.  In other words, you can have local market differences but only to the extent that they do not materially alter the spirit of what is being required.

On that note, the best question of the day had to be from the audience member from the Bank of Italy (the Italians win for me every time), who asked: “Could the panel please tell me what they are converging towards, how they define moral hazard in this context and how their efforts will ensure we manage moral hazard out of the markets?”

This was the best question because (a) it cuts to the heart of why committee-based consensus does not work, (b) no-one on the panel wanted to answer it, and (c) everyone gets nervous when an Italian starts talking about moral hazards.

November 26, 2007

Workers' Remittances - a huge opportunity

I had a good debate today with Citibank who, as we know, are heavily focusing upon taking a slice of workers' remittances following their February announcement when they teamed up with Vodafone to offer mobile payments for migrant workers.

Most economic migrants do not trust banks as banks do not cater for the low-wage worker who may not be able to write, may have no proof of identity and who is often fearful of the very formal processes in banks.  This is why most economic migrants use money transfer networks such as Western Union or, more informally, Hawala where they deal with cousins of cousins to move money around the world.

The reason why this has come to the fore though is that there are almost 200 million migrants worldwide shifting around corridors of work between India and the Middle East, Philippines and the USA, China and Africa ... in fact, you name anywhere in the world and I'm sure someone will want to migrate